Booking & Services
Can I cancel a recurring service?
Yes. You can cancel any active recurring service at any time, with no fees and no cancellation window. Go to your account, find the service, and cance...
How do I start a service?
Sign up at Bulqit.com to see what's available for your Block. If a service is already active on your Block, you'll see the vendor, the price, and the ...
How is the service date decided?
The vendor servicing your Block sets the date based on their route and the days you selected when signing up. Once it's confirmed, you'll get the day ...
Can I request a specific date or time?
You can request a date, and the vendor will do their best to accommodate it. You can't request a specific time as vendors set the order of homes based...
Can I add special instructions for the vendor?
Yes. Each service request has a notes field for things like gate codes, dog warnings, or "please do the side yard first." You can always contact the v...
How do I cancel a service request?
You can cancel anytime from your account. You're only responsible for services that have already been completed. Anything scheduled but not yet perfor...
What happens to my service in bad weather?
Weather delays happen, especially with exterior services. If your vendor needs to reschedule due to weather, they'll update the schedule on the platfo...
How do I skip a week or pause a service?
You can skip a single service anytime through the platform. Go to your upcoming services and skip the one you want. Your recurring service stays intac...
How do I request additional services?
Message your vendor through the platform with what you need - a one-time mulch job, a special pool cleaning, anything outside your recurring service. ...
What’s included in a service?
Each service has its own scope of work that is shown before you sign up. There’s no surprises when the vendor shows up to work. If you feel like the ...
How often do I get serviced?
Every Bulqit service is recurring, and you'll see the frequency before signing up. If you feel like you’d need servicing more often, you can request a...