Managing Your Schedule
How is route or service order determined?
You decide. Bulqit doesn't dictate the order you service homes on your Block - you know your equipment, crew, and terrain better than we do. Most vend...
What happens after I win a Block?
Once you confirm the Block, members start signing up, you set the service day and route, and members get notified automatically. From there, you servi...
How do I communicate with members?
You can communicate via platform messaging, SMS, email, or phone. The member receives it through their preferred channel on their end, and all contact...
Can I reschedule a Block if weather or an emergency comes up?
Yes, but give as much notice as possible. Either skip or reschedule the job and members will be notified automatically. But be aware that repeated las...
What happens if I miss a scheduled service?
You and Bulqit will both get a notification when a scheduled service hasn't been completed. Missing a service is a serious issue as it's a bad experie...
How do I handle a home I can't service (blocked gate, unsafe dog, etc.)?
Try to reach the member on-site in the obvious ways - ring the doorbell, call, or message them through the platform. Many access issues are resolved i...
Can I change my route order?
Of course! Your route is yours. Bulqit doesn't dictate the order you service homes on your Block - you know your equipment, crew, and terrain better t...